search materials(including e-books and e-journals) held by Hokkaido university.
search materials held by universities in Japan.
search information on academic articles published in Japan.
search NDL(National Diet Library) online, NDL Digitized Contents and "Aozora Bunko", materials of a Japanese digital library.
Search keyword：(Subject: Service industries United States Management)
Principles of service marketing and management / Christopher Lovelock, Lauren Wright
2nd ed. - Upper Saddle River, N.J. : Prentice Hall , c2002
Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke
Homewood, Ill. : Dow Jones-Irwin , c1985
Reviving industry in America : Japanese influences on manufacturing and the service sector / Harris Jack Shapiro, Teresa Cosenza
Cambridge, Mass. : Ballinger Pub. Co. , c1987
(Ballinger series in business in a global environment)